Rembourser un paiement.

❗️
Remboursement partiel (BETA)
Effectuer un remboursement partiel sur une commande entraîne une incohérence dans le back-office de l'association. Bien que le solde du portefeuille (wallet) reste correct, la commande apparaîtra comme "payée" même si elle n'a pas été totalement remboursée.

Erreurs de remboursement

Lors qu'un remboursement échoue, une erreur HTTP 409, 400 vous est renvoyé avec un message erreur dans le body.

Format

{
  "errors": [
    {
      "code": "Error",
      "message": "Code : [CODE_ERREUR] - [MESSAGE_ERREUR]"
    }
  ]
}

Type d'erreur

Code	Message
101	The payment specified is not found, payment id : '{0}'
102	The source wallet is not found.
103	The target wallet is not found.
104	The specified operation is not found.
105	The specified operation is already reconcile.
106	There are multiple matched transactions for the specified operation.
107	The amount between the specified operation and the partner transaction doesn't match.
108	The specified operation state is processed but the partner transaction is not authorized.
109	Reconcile request time out.
110	Reconcile request error not managed.
111	The payment method type is not implemented.
112	One operation with the same type is currently processing.
113	The transfer operation cannot be processed, the payment is not authorized.
115	One transfer operation is processed.
116	Cannot process the p2p.
117	Cannot process the p2p.
118	There are multiple matched transactions for the p2p operation.
119	Operation bad state.
120	The amount between p2p operation and p2p does not match.
121	The source wallet for transfer operation does not match.
122	The target wallet for transfer operation does not match.
123	The refund operation is not found.
124	Refund operation bad state.
125	Cannot update the refund operation.
126	There are no p2p operation to retake.
127	The source wallet id are not matched between transfer operation and payment.
128	The target wallet id are not matched between transfer operation and payment.
129	Cannot process the p2p, error not managed.
130	The transfer request timed out.
131	The transfer operation state not match the partner transaction state.
132	One operation with the same type is already processed.
133	The payment is not authorized, cannot process a transfer operation.
134	Refund operation bad type.
135	Cannot update the payment(s).
136	Payment bad cashout_state.
137	Cash-in operation not found.
138	There are no tip operation to retake.
139	The cash-in operation is not reconcile.
140	The refund payment operation is not found.
141	Payment bad state.
142	Order bad state.
143	Cannot update the action(s).
144	Operation not reconcile.
145	Payment not reconcile.
146	Cannot refund this order the refund operation do no specified to cancel the order.
147	Refund operation bad type.
148	Cannot refund this operation, the payment doesn't have a tip.
149	Payment not reconcile.
150	Tip already refund.
151	Action bad status
152	Transaction not found.
153	One refund operation is currently processing.
154	The payment doesn't have a provider.
155	There are no tip operation to reput.
156	Refund error managed. Engaging reput.
157	The provider type is not supported.
158	Payment Request Data not found.
159	Payment Operation not updated.
160	The order specified is not found.
161	The organization wallet is not found.
162	The payment operation tip is not found.
163	The payment operation is not found.
164	The payment operation cash-in is not found.
165	The amount to refund is not allowed.
166	The amount tip to refund is not allowed.
167	The card is not allowed to refund (expired).
168	The payment date is not allowed to refund (too old).
169	Cannot create the refund operation, there are an existing refund operation refused.
170	Action tip not existing for a tip amount to refund.
171	The payment state is not authorized to refund.
172	The payment provider is not allowed.
173	The payment has a bad state.
174	The payer wallet is not found.
176	The cashout id {0} is not found.
177	The cashout is not in a progress state, cashout id : {0}.
178	The cashout operation is not found of cashout id : {0}.
179	Error to create cashout for organization id : {0}.
180	Error to create operation cashout for cashout id : {0}.
181	The amount must be corresponding to the amount of this order.
182	The amount tip must be corresponding to the amount tip of this order.
183	Payment card cannot be created.
184	Organization is excluded from cash out, organization Id : {0}.
185	Organization is not authenticated, wallet Id: {0}.
186	The cash-out amount cannot be inferior to 1€, wallet Id: {0}.
187	The provider with type {0} is not found.
188	No wallet found for organization, data : {0}.
189	The organization doesn't have an administrator, organization Id : {0}.
190	The admin is not found, admin Id : {0}.
191	Can't create a wallet because the names are invalids, organization Id : {0}.
192	Can't create a wallet because the kyc or admin email is empty, organization Id : {0}.
193	Payment is not authorized for this organization, organization Id : {0}.
194	Email is not authorized, email : {0}.
195	The payment request data is not in INIT state, {0}.
196	An error occurred when we tried to do the tip p2p.
197	Error on Reverted CashOut.
198	Transaction Ref is null or empty.
199	The {0} state is not authorized".
200	Payment is not on Refused status.
201	The payment with {0} is not eligible for this operation.
202	The wallet identifier is missing.
203	The form type is not specified.
204	The payment card with id {0} is not found.
205	The payment card identifier not found.
206	Payment amount not match with payment amount or tip amount.
207	Operation not managed.
208	Payer is not found.
209	Fiscal Receipt Option is not found.
210	The payment is cashed out, it is not authorized to refund
211	The amount to refund is less than the minimum amount allowed to refund.
212	The form type '{0}' is not valid in this context.
213	The action with id '{0}' has not payer linked.
214	The payer doesn't have an user identifier.
215	The action payment not updated with action id {0} and the payment id {1}.
216	Payer not updated.
217	There is no tip on this order.
218	The order tip is already canceled.
219	There is one or more payments that do not belong to the order
220	The payment list contains all future payments of the order
221	One of payment tips already canceled
222	One of payments already canceled
223	The organization does not have enough balance to cover the refund
224	The limitation date is missing
225	The refund operation payment is not found
226	The checkout datamodel for id '{0}' is unexpectedly empty
227	Refund not allowed
228	The provider with the id '{0}' is not found.
229	The provider is not found.
230	The organization '{0}' have no provider with balance.
231	Regularization of this payment is not allowed.
232	Maximum number of cash-in attempts reached.
233	Regularization payment operation is not found.
234	This feature is disabled
235	The payment is disputed.
236	The reference : {0} of this payment : {1} is not found.
237	User is not authorized to execute this payment : payment id : {0}, connected user id : {1}, payment user id : {2}
238	The dispute (externalRef : {0}) of this payment {1} is not found.
239	The tip amount must be greater or equal to 0 to initialize the cash out.
240	No payment eligible for this cash out.
241	Organization not eligible for cashout
242	There is a difference between the initial amount and the current Cashout amount : initial amount : {0}, current amount : {1}.
243	A cash out is initilizing. Creating a new one would lead to uncertain results.
244	A cash out is initilizing. Creating a refund would lead to uncertain results.
245	Pending cashout operation not found for an unknown reason. Create a new one to avoid blocking the revert process.
246	CashOut execution max attempts reached.
247	Unknown CashOut error or cashout has already been fully processed on provider. Please verify the cashout, payments, and payment operations. The provider state is : '{0}'.
249	Direct transfer of fund between Helloasso and a contributor is not allowed.
250	Direct transfer of fund between organization and a contributor is not allowed.
251	Organization Iban is not found, organization id : {0}, provider id : {1}.
252	Unsupported payment method type.

❗️Remboursement partiel (BETA)

Erreurs de remboursement

Format

Type d'erreur

❗️
Remboursement partiel (BETA)